Discussions
API docs request
Do we have other docs to get and filter calls list based on phone number of participant like dialpad.com/api/call/search and get sms also?
How to get today's recordings stats
When I execute the below statements to get today's recordings I get a CSV file with one row containing a header record. I can get recordings for previous days but not today. What am I doing wrong?
Get voicemail_id
Hello! Trying to figure out how to get voicemail_id in order to create a sharable link. API link - https://developers.dialpad.com/reference/recording_share_linkcreate
Agents Getting Calls After Current Call is Placed on Hold
Is there a way to place a call on hold, as an agent in a call center, and not receive incoming calls? Currently our agents place a call on hold and the system automatically marks them as available and they have not time to help the person they were just on the phone with.
Integration Request: Workato
Hello,
List of Duty Status Reasons for Call Center Operators
Hello!
When are agent status events triggered?
Hello,
About DialPad App Marketplace
Hello, I have some questions regarding DialPad App Marketplace.
Is it possible to use API list out all user list same as Export Team list in Company Setting from Dialpad Console
same as titile
Create contact via API
Hello. How can I set WORK and MOBILE phones for contact like I can do this from user interface? Is that possible? Thank you