Discussions
Call Event Json Body
I created an event subscription for all call types. Will the body parameter of the call event be the same across all events in terms of structure or is there differences. For example would an eavesdrop call event have the same body structure as a pickup or hangup
API - Getting the status of a stats request results in failed without any other explanation
I am attempting to get calls using the https://dialpad.com/api/v2/stats post method to generate a report and then using the https://dialpad.com/api/v2/stats/ to get the status of the report with the download link. Sometimes it works and other times it doesn't. The code that is running is exactly the same each time. When it doesn't work all I get is a status of failed. Is there something else that I can query to see why it failed or why would it fail? Thanks in advance
Default target for event subscriptions
Do event subscriptions by default target the company if the target is not filled in
Call Transcript API determine the speaker?
We are doing feasibility on our new system development internally.
We’re currently in the PoC phase, testing whether we can meet the client’s needs with DialPad functions.
Can the API Call Transcript -- Get well determine the speaker?
Integration - Account Configuration vs API calls
Hello,
Response to webhock with not 2xx code
What is the main mechanism of handling not 2xx code as a response to the webhook?
Will that webhook be retried?
Is it possible to create a call without ringing?
I'm doing requirements gathering for a new integration with Dialpad, so please forgive me if this obvious somewhere.
Best approach for routing and sharing information with recipient of call
We understand that we can add a custom router via API and, from there, perform database lookups and business logic to figure out who we want to send the call to. We can even use Ask to validate the caller based on a PIN or other information they may know. This would all be performed on one of our servers when the call came in.
API to get users' voicemail
Hello Dialpad devs!
POST from Hubspot to Dialpad
Hello, I am trying to create a POST from Hubspot to Dialpad. I reviewed their article here but I might have something missing. Can you help? https://developers.dialpad.com/reference/contactscreate