Discussions
How to get id of a User Group?
I would like to get a stats endpoint to get calls only from/to a particular user group
Trying to run schedule report with a webhook and getting back a blank body
As title states, my shedule report webhook is returning an empty body {}.
Unable to Generate API Key
I'm on a PRO plan and unable to generate an API key. Any ideas if this is a bug or another issue?
System keeps prompting to 'press 1' even when that option is unchecked in Your Devices Advanced Settings
In Your Devices -> Advanced Settings, I have unchecked the box for "Include a verification prompt to 'press 1' for forwarded calls." I still get the prompt in my forwarded device.
Allowed message_content_export, still not getting "text" in the payload
"text" key is missing in the payload
Desktop Presence Indicator
Is there a indicator light that works with Dialpad. I am looking at embrava but it doesn't appear to play. Is there an API that can be used?
AI Recap for a call ID
Hi,
Error calling the screen pop API
I'm getting this error when calling the screen pop API:
Get Call Transcript API Permission?
I am trying to use the call Transcript API and I am not able to complete the request. I get a 404 error saying "not found or cannot be accessed due to insufficient permissions". The API key is corrent and I am trying multiple different call IDs with the same result. I have maxed all the permissions in the admin portal for this api key. Is there a hidden setting to turn on or does support have to turn it on?
Send sms API tiers
the send sms API mentions two different rate limits depending on the tier. how do i know what tier i am?
https://developers.dialpad.com/reference/smssend