Discussions
Websocket refresh
I notice that when you refresh a websocket the URL changes. In dotnet the standard websocket client does not have this as a feature, so this means having to create a new web socket which in turn means adding complicated logic in order to make sure that you retire the previous socket correctly, don't process a message twice, and don't miss a message. Is there any other way to refresh the web socket without the URL changing?
How to automatically download Dialpad call recordings using Zapier?
Hi we want to download all the call recordings.
Changing a contact from local to shared
Is there any way to change an existing local contact from being user owned (local) to being shared?
Outgoing calls, recording
We have call recording automatically enabled for all calls.
Dialpad CTI - Outgoing call event
Currently from the dialpad CTI docs, I could see that there is an event that dialpad sends for incoming call - https://developers.dialpad.com/docs/dialpad-mini-dialer#call_ringing
New Hire 403 Code
Hi One of our new hires recives a 403 error code when trying to log into dialpad
User License type mapping
Hi,
When a SMS Event occor Create record in Dialpad SMS Log Custom Object in Salesforce.
When ever a user send and received inbound and outbound message to customer. I want to create a record with inbound and outbound with all the details into salesforce object. What approach I need to follow to capture all SMS event into salesforce and create records ?
Merging contacts
is there any way to merge contacts?
Zapier / Dialpad - Cannot update (PATCH) to add second number
I'm using Zapier (this is a DialPad supported integration) with the DialpPad API and PATCH and can update fields, however I can't add a second phone number. It simply writes over the existing number. I can retrieve the existing number, however I cannot for the life of me figure out how to pass two phone numbers from Zapier.