Discussions
Feature Request: Schedule Message Send
Hello,
Dark Mode Text Font Issue
When I type a text message using Dark Mode, the text box that I type in has a black font. when i post it, it has a white font. Is there a way to fix this?
Which API can retrieve information from follow-up questions?
We configure follow-up questions in Office Settings>Contact Center Surveys for users to fill out. Please let me know how I can retrieve the corresponding user response information via the API.
Messages not being delivered to employees even though they show as delivered on our end
We are having issues where employees are not receiving text messages from us all of a sudden. Even when they show as delivered
Clean Up Call Routing UI/UX
If our Main Line or a Department is configured to route to IVR (or other setting), the default Call Routing settings to Operators cannot be adjusted or viewed without deactivating the IVR.
SLO for API
Hi do you have SLO for using API?
Rate Limit for Get Stats
Hello,
I want to receive my scheduled call log report using API
I created a scheduled report using Create Scheduled report and used Get scheduled report to get web socket assosiated with it , i ran following code on my ide and waited for 3 am EST , so this report can be received at my web socket
Stats API Avg Wrap Up time
Is there a way to get average wrap up time using the API for stats?
How do I send sms messages from our main line phone number via api?
I'm getting a 404 response when I try to send an sms message from our main line.