Discussions
Where is My User_ID
Am trying to work with developer api. I dont know how to get my user_id. Please show me where to get user_id, is it user email, phone or what?
API code handed out appears incompatible with RestSharp 107
The C# API code for Dialpad Number List appears entirely wrong when used with latest version of RestSharp which is 107
Rate Limits
Greetings!
DIsposition retrieval
Hey team, have been enjoying the API, works great, but I am having issues with the disposition data.
Call Disposition Data
Is it on the road map to include call disposition in either the /stats
reports or the /calls
API?
Asking for a PIN
I've read through all the documentation and can't seem to piece together the process flow to get the following to occur.
Agent Status Events (call_center_ids)
Hello, I was hoping to get some clarification on the agent status events. In the documentation under call_center_ids it reads "A list of call centers to which the agent is currently on duty." and further goes on to mention that once an agent becomes unavailable, the call center in question will no longer be in the array of ids. However, there is also a field named on_duty_status which is causing some confusion for me.
List of sent SMS messages
Hi,
Unable to connect to a Dialpad web socket - "(429) Too Many Requests" error (it worked before)
Hello!
Local Contact created instead of Shared Contact
Creating a contact without owner_id
is creating a local contact for me. How do I resolve this?