Discussions
Dialpad SMS API
Hi there, I'm currently setting up a system that automatically sends out SMS texts through Dialpad's API, and everything is working properly except the formatting of the text. I cannot find a way to add a line break in the SMS text in JavaScript, using the \n character doesn't work. Rather than adding a new line it just adds a period. Is there a way to add a line break within the text? Thanks!
Posted by Andrew B. over 2 years ago
Dark Mode
Is there a way to change the aesthetics for dialpad
Posted by Maranda 10 months ago
Where is My User_ID
Am trying to work with developer api. I dont know how to get my user_id. Please show me where to get user_id, is it user email, phone or what?
Posted by Francis over 1 year ago
Create webhook
How can I get in contact with the dialpad team to set up a hook_url for my company?
Posted by Karthik Bellary Vijaya over 1 year ago
Screen Pop for a custom CRM
How do I setup screen pop for a custom CRM system that my company is using? I would like Dialpad to open that CRM when a call is coming in and go to the page for the caller if it is known.
Thanks.
Posted by Alex Unger over 1 year ago
Get Call Result
Hi,
We are looking into integrating dialpad into our custom built CRM. We have been playing with the API to place outbound call which works great. I am wondering that the recommended solution would be to get a calls result? Ideally what we would like to do is after the user hangs up the phone our CRM would present them with an option to log the call along with different notes and the call status.
Thanks,
Posted by Ian Taylor over 2 years ago
retrieve calls
Is there an API endpoint to retrieve a list of calls? Looking for date range and contactId criteria to limit those results too.
Posted by Roy over 1 year ago
Access to screen_pop_api
Hi Dialpad support -
We are just beginning to build out our internal integration and would like to use the Screen Pop feature. Currently requests to the https://dialpad.com/api/v2/users/{id}/screenpop endpoint result in a 403 error (below). It seems we may need to be granted access.
Note: our ApiKey does have the screen_pop scope.
{
"error": {
"code": 403,
"errors": [
{
"domain": "global",
"message": "User nnn is not in experiment screen_pop_api",
"reason": "forbidden"
}
],
"message": "User nnn is not in experiment screen_pop_api"
}
}
Thanks!
-Paul
Posted by Paul Sterling over 1 year ago
Dailpad integration with custom CRM.
Does Dialpad provides call receive and sms receive Api?
Does call recording charge extra in enterprise plan?.If dialpad provide call receiving Api then how can I integrate with my custom CRM?
Posted by Asghar Ali over 2 years ago
Api to get the call logs in the given period of time
Is there any api to get the call logs in the given period of time, with call details and call recordings
Posted by abhiram 12 months ago