Discussions

Morning, It seems that Dialpad only has the function to group text. I need mass texting that sends individually so my agents can get the replies individually. How can I utilize the dialpad login api and the dialpad api to create a website that my users can login to and add people from their contacts to send messages individually?

Hi Dialpad support - We are just beginning to build out our internal integration and would like to use the Screen Pop feature. Currently requests to the https://dialpad.com/api/v2/users/{id}/screenpop endpoint result in a 403 error (below). It seems we may need to be granted access. Note: our ApiKey does have the screen_pop scope. { "error": { "code": 403, "errors": [ { "domain": "global", "message": "User nnn is not in experiment screen_pop_api", "reason": "forbidden" } ], "message": "User nnn is not in experiment screen_pop_api" } } Thanks! -Paul

Please share the solution. i want to get all call list with detail from api & How to get The call's id from api.

I've tried appending `?apikey=<APIKEY>` to the URL as well as sending the API key in the Authorization headers, but in both cases I'm getting a 403 error and what looks like a webpage. What'd be the best way to programmatically download the audio file of the call recordings?

If I want to do an integration to cal.com (i.e. calendly), can't figure out how to do the integration w/ calendar scheduling.

This is Andrew again, I was unable to access the previous discussion board I made. About adding a line break in the SMS text, I've pinpointed the issue; here's our code: const data = { user_id: '1234', text: "Dialpad demo today!\rThis should be another line", to_numbers: ['+18883334444'] }; sending this data to two of my teammates phones, who both have iPhones, works perfectly. The \r character returns a new line. However, I have a Google Pixel 3a, and everytime I receive the text on my phone it is not formatted properly. There is no line break. Any way we could get help with this? Our team has no guarantee that our clients will have iPhones and not another type of smartphone.

Currently Dialpad offers to keep the recording for 90 days and then it get deleted. So, Is there any way to store it after 90 days?

Hi, I tried to pull statistics using an API keys, however, I got connection time out error. The error says the following:- HTTPSConnectionPool(host='dialpad.com', port=443): Max retries exceeded with url: /api/v2/stats (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f5945df4070>: Failed to establish a new connection: [Errno 110] Connection timed out')) url = "https://dialpad.com/api/v2/stats" Please let us know if we need any further information.

Repeated requests to support for access to a feature included in my plan have not borne fruit. Always "waiting for engineers".

Hello, i am Jose. I am building an app using dialpad sms. sending the text message using the https://developers.dialpad.com/reference#smsapi_sendsms works ok. But, exist a way to get by code the response from the final user to this message?. For example i send by api to the number "12312321" the text "hello", and this user("12312321") in his phone give me an answer "hello back". The question is. How can i get this "hello back" for create a flow. I see that exist https://developers.dialpad.com/reference#smseventsubscriptionapi_listsmseventsubscriptions But i am not sure if this help me or how to implement. Because not exist documentation about this. How can i get more info?