Discussions
List of Duty Status Reasons for Call Center Operators
Hello!
Account Sandbox
hello good afternoon where can i get a sanbox account?
and how can I generate an API Key follow the steps of the dashboard https://developers.dialpad.com/docs/api-key-generation but for some reason it doesn't show me the module "Authentication".
Convert inbound caller number to Name
Hi there,
Access denied to create subscription to state 'admin_recording'.
What scope is required to create a subscription on admin_recording?
Calls from the same flow have different direction
We've noticed that occasionally we will have a call flow whose entry point segment is in one direction (i.e. outbound) but all the other segments in that call flow are in the other direction (inbound).
External messaging blocked, not a2p registered
i am using api in php on my local pc its work fine but when i move my code to live server its showing error External messaging blocked, not a2p registered". Please help what i am doing wrong?
Get voicemail_id
Hello! Trying to figure out how to get voicemail_id in order to create a sharable link. API link - https://developers.dialpad.com/reference/recording_share_linkcreate
Rest endpoint to get all status changes for an Agent (without a subscription)
Hi,
Allowed message_content_export, still not getting "text" in the payload
"text" key is missing in the payload
Outbound Hangup Event subscription - no longer receiving second payload with custom property
Hi Support,