Discussions
Efficient way to query for calls to or from a contact or number?
I see the operations on a "call"-- list/get/etc.
Websocket and Event subscription for dialpad meetings Ai recap
I would like to know if it's possible to retrieve data of Dialpad meetings AI Recaps via the Dialpad Websocket and event subscription. I have tried this to get the ai recap of the Dialpad calls.
Anyone else having issues with Zoho integration?
Outbound calls are not being associated with the contacts in Zoho. Shows a call for the user, but not which contact it was made to
Event Subscriptions support for Dialpad Meetings
I'm trying to understand the support for Dialpad Meetings within the Event Subscriptions.
Pull Transcripts
having a very hard time pulling transcripts into zapier
Webhooks listing API empty
I'm finding (in the sandbox) that the /api/v2/webhooks url always gives an empty response. If I know the ID of a webhook, I am able to get it on /api/v2/webhooks/<id> with no issue.
Issue with "Get Duty Status" API for a Specific User in Dialpad
Hi Team,
Send sms API tiers and non-Pro Users
As mentioned elsewhere, the send SMS API mentions two different rate limits depending on the tier. How do i know what tier I am?
https://developers.dialpad.com/reference/smssend tells us that it is either 100/min for Tier 0 or 800/min for Tier 1. I do not know if those are Dialpad tiers (if so, how do I knwo what Tier mey company is) or if those refer to SMS Aggregators. If the latter, how do we know which has Dialpad set us up to use?
Screen pop to specific device
When we send a screen pop to a user, and the user has multiple devices, the pop seems to only go to the most recently logged in device, and no others. If that device happens to be a computer, it gets the pop up. If not, the pop up goes nowhere. The device that revives the pop up may or may not be the one the user is currently listing in front of
SMS Auto-reply
We only use Dialpad for voice communications and use another service for text communications. We would like the ability to auto-reply to all text messages with instructions for our customers. Your current options only allow for "'Do Not Disturb' mode" or "outside of my personal working hours". I think it makes sense to provide Dialpad users with an always-on auto-reply option.