Discussions

Ask a Question

Is there a master data spec for Dialpad's fields?

Working on our companies integrated data analytics platform and would appreciate being pointed in the right direction if it exists!

SMS Event Subscription (API) process

I'm using Zapier successfully with calls and contacts for integration and I want to work with SMS as well which requires me to create a webhook and then use that to create an SMS event subscription. My understanding is that the steps are these:

How can I get the adminrecording ID, for get the .mp3 file.

I was trying to get the call recording, but I need get the adminrecording ID, how can i get it?

Response to webhock with not 2xx code

What is the main mechanism of handling not 2xx code as a response to the webhook?
Will that webhook be retried?

ANSWERED

Call Event Subscription stopped sending

I set up a call event subscription that worked as expected for two days. I received all jwts, decoded them, and piped them to our data warehouse successfully. Then, the event subscription stopped. When I run a LIST api call I still see my event subscription and it still says it's enabled. Why did it stop?

Call Notes

Hello,

Displaying external information regarding contacts in Dialpad

Hi guys,

Webhook/Subscription Expiration

Hello,

Possibility of Apple CarPlay integration?

I'd love to see some kind of CarPlay integration, though I realize many of the advanced features might need to be trimmed out (AI visuals for example) to keep eyes on the road. But if I could call and text with a dedicated app on my CarPlay screen, that would be amazing.

Is there a way to automate Dialpad Meetings scheduling?

We used to use Zoom, but because of their recent privacy policy changes, we have switched to Dialpad Meetings. We had a Zapier automation that started in monday.com, then created a matter and contact in our legal CRM, Clio, it then created a meeting in Zoom under the specified user's account, and continued from there. Any assistance would be appreciated.