Discussions

Will there be any additional intergration to Clio? Right now any notes you take stay in Dialpad instead of intergrating into clio. VXT has a very nice clio intergration but doesnt have live call transcription like Dialpad.

I'd love to see some kind of CarPlay integration, though I realize many of the advanced features might need to be trimmed out (AI visuals for example) to keep eyes on the road. But if I could call and text with a dedicated app on my CarPlay screen, that would be amazing.

Is there an API that would allow us to remove user's voicemail box? Don't want calls ending in voicemail want to ensure they get routed back to a live person.

Hello, Has anyone succesfully integrated with HALO ITSM for the call center feature in Dialpad?

Hello. How can I set WORK and MOBILE phones for contact like I can do this from user interface? Is that possible? Thank you

We are looking for a wall to send a couple clients to a VM as we only need the transcribed data. New to DP, so I have been poking around.

Hello,

We work with a 3rd party call analytics company that takes our call recordings and analyzes them on their platform. We just switched to Dialpad and are looking to see how we can do the same here.

My goal is to get all call details
USER/GROUP
PARTICIPANT
DATE
TIME
TOTAL DURATION

I have a question regarding the payload of the "recording" event issued through a webhook after the completion of a call in an environment where automatic recording is set up for all calls, specifically in the scenario when using Talk's Pro license and receiving incoming calls from an external number to the company's representative number (or group number).