Discussions
Add contact label via API
Is there any way to add a contact label via API as one does via UI?
Add contact note via API
Is there any way to add a contact note via API as one does via UI?
Create a Webhook -> hook_url that utilize an api_key
Hi,
Is there a way to automate Dialpad Meetings scheduling?
We used to use Zoom, but because of their recent privacy policy changes, we have switched to Dialpad Meetings. We had a Zapier automation that started in monday.com, then created a matter and contact in our legal CRM, Clio, it then created a meeting in Zoom under the specified user's account, and continued from there. Any assistance would be appreciated.
DIsposition retrieval
Hey team, have been enjoying the API, works great, but I am having issues with the disposition data.
Route call once call connected
Hello,
Call Notes
Hello,
Call routing and IVR
Hello,
Recordings in stereo
Hi
Call Discussion Categorization
If I wanted to run analytics on the types of calls coming in what fields would be best to pull for that analysis? EX. Say a customer has praise for a product, or wants to cancel an order. Where can I find info about what the call was about.