Discussions
Cannot create subscription due to conflict
Hi,
Not getting "operator_call_id" in response
Currently we have a main line/department which we are all in. I am trying to use the Call --List API to get a list of calls depending on the user who answers. Currently I can't differentiate between users, because every call that goes to the main department ends up on the list.
Can we open Dialpad site/UI app, in an iframe
Hi Dialpad Support Team,
Build into our application portal
We have a call center and we wish to build in the Dialpad application. Is there an application for that?
What App can be used to do a missed call text back for dialpad?
I am coming from a company that did miss call text back. What App can be used to do a missed call text back for dialpad?
Target Name not present in SMS Webhook when sent as group
I have a user which is a member of our "Sales - SDR" group. When they call a user from this group's number and then go in after to send them an SMS, the SMS is sent from the group name/number which you can see here: https://i.imgur.com/cnxp3VI.png
ai recaps/summary API timeframe
Hi,
Not receiving webhook events
Hello, I am trying to debug my webhook (5126575043198976). I have 2 subscriptions that are enabled, calls and local contacts. When I make a call or create/edit contacts, I don't receive any request.
SMS event are not received on the webhook NetSuite URL, need help.
I have created a NetSuite Suitelet URL and using that i created a Webhook ID through API key, then i created a SMS Event with that same Webhook ID, but still the NetSuite script is not receving any trigger from Webhook, is there some thing wrong with what i just did ?
End call in CTI using custom button
Hello, Is it possible to have end a call using my custom button connected to some dialpad api to end a call. i have searched through the docs and couldn't find any api for ending calls. Need help with such a feature.