Discussions
API response timeout after 600 seconds
Hi,
Shared Contact ID format changed?
Did the format of IDs for shared contacts change?
It looks like the UID field was removed and replaced with the ID field which now contains the UID string. Is that correct?
Why was this change made and why was there no announcement made about this breaking non backwards compatible change?
SMS Message ID different for same message when send in group chat
I am receiving multiple API webhook calls when someone send a text message in group chat.
Every API call has a different ID for the same message so not able to find the unique message.
No possibility to retrieve the statistics contained between today's date and days_ago_end
POST https://dialpad.com/api/v2/stats
{
"days_ago_end": 1,
"days_ago_start": 0,
"timezone": "UTC",
"coaching_group": true,
"coaching_team": true,
"export_type": "records",
"group_by": "user",
"is_today": false,
"stat_type": "calls"
}
Webhook retry and/or time limit?
Are webhooks/subscription events retried if they encounter an error response?
Decode JWT Token in Power Automate
Hi, I already create webhook and want to retrieve call list. in my webhook, it include with secret key. Is it possible to decode the JWT token using Power Automate?
incomprehensible bug
When I throw
POST https://dialpad.com/api/v2/stats:
{
"days_ago_end": 1,
"days_ago_start": 1,
"timezone": "UTC",
"coaching_group": true,
"coaching_team": true,
"export_type": "records",
"group_by": "user",
"is_today": false,
"stat_type": "calls"
}
I receive
{
"already_started": true,
"request_id": "fa8daf6c-cbe3-4998-9ef5-bf0dabd5abd5"
}
Some Questions about inbound Messages (SMS/MMS)
Is there a plan to have any way to take an ID and request the message data?
Call Disposition Data
Is it on the road map to include call disposition in either the /stats reports or the /calls API?
Checking on webhook of another dialpad account
We have a production oauth API set up with webhooks and events being created when SMS are sent through Dialpad. We successfully set this up using the account with which the API key is registered.
We have since had someone with a separate Dialpad account use our process to register a webhook and event so that we can log SMS sent by their account.
When I log in using our Dialpad account and run a SMS Event list or a Webhook list API call, I only see my own events, no events that would have been created when the new user registered a new webhook/event. Should I be able to see all webhooks/events using that API, or just the ones using the account which I used to generate a token?
At this stage, it looks to me like a webhook and event were set up, but I have no way of verifying this.
Are you able to confirm that there is a webhook and event with the secret starting 83 and ending Cp using the API key starting ctWj and ending PQSy4.
The dialpad account that owns this api key is riacomp.