Discussions
Webhook timeout
Hello,
Screen Pop API "User Not In Experiement"
We are implementing screen-pop functionality using the API call, however we are running into an error. The API token has the screen pop scope applied, and the user has the option enabled in the app. I think these are the only settings we have access to.
Outbound MMS with text does not generate SMS event for text
We were testing MMS messages that include images and text, for inbound we do get one SMS event for each image as well as one for the text, for outbound we are only getting the SMS events for the images, the one for the text is missing.
User Call History
Hi there, I am wondering if it is possible to get all of the call history from a user. For example I have an old employee and I want to get the call history that they made for the past 6 months as a download file.
Can API provide completed historical call records?
I would listing of calls (and some details) for a date range (last month, etc). I have read through the API, FAQs, etc. and understand the principles of WebHooks, and call events. But what if my App stop running and I missing some call events. Can I get yesterdays call records from the API?
For example:
https://dialpad.com/api/vx/callrecords?startdate=2022-10-10&enddate=2022-10-15
Create Contact event
Hi Support!
SMS received webhook
I have created an SMS inbound subscription event which triggers my webhook when a user sends us a message but the webhook is called for every activity by the Dialbot as well. Is there an event which will be triggered only if we receive an SMS from a user and not from Dialbot for every activity?
POST - SMS returns error for user_ID
I continually get this error for the required user_id field when trying to POST SMS (https://dialpad.com/api/v2/sms)
Bad requets when send an SMS from API
Hi,
websocket returns "The api key is not valid" again.
I have inquired before.
(https://developers.dialpad.com/discuss/6344fa67e0ffd30077a0ca9b)