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Contacts not created as Group Contact

I'm creating contacts under a department in my organization when they sign up for our service. The issue is that sometimes these contacts will be created as an individual personal contact for every single person in the organization instead of a group contact. I've tracked the POST requests and I feel very confident nothing is changing on our end.

App Launch URL to specific user SMS

Looks like the documentation only shows the ability to launch the app to dial. Is there an option to launch it in an SMS history with a specific user?

ANSWERED

Call id list API

How can I list all IDs, which made by my company's users data?

Are there APIs for capturing data on DP Meetings?

I'd like to capture data on DP Meetings such as talk-time, keywords, action items, etc, but I don't see anything in the API docs about meetings, except to list what meetings have taken place in a given conference room. Am I looking in the wrong place?

ANSWERED

sms event subscription

Hello,
I'm using sms event subscription to push all incoming+outgoing messages to a webhook and I'm running into a weird issue where all the messages get pushed 3 times.

Dark Mode

Is there a way to change the aesthetics for dialpad

Operator Idle Time

On the Dialpad dashboard screens there is a column called Status showing how long an operator has been on a call or idle. Can I get this idle time from any of the API endpoints?

Call control via API

Hi

Contacts Not Appearing in GET Reponse

Hello,

400 Error** Multiple recipients are not allowed if the sender is not an individual user

Getting error while calling send sms api with multiple recipients.