Discussions
Trying to run schedule report with a webhook and getting back a blank body
As title states, my shedule report webhook is returning an empty body {}.
How can I get the adminrecording ID, for get the .mp3 file.
I was trying to get the call recording, but I need get the adminrecording ID, how can i get it?
Hold duration real time api
- It seems that real-time data obtained through the API does not include hold duration during a call. Is that correct?"
- And is it true that hold duration is displayed in real-time on the Dialpad?"
Add To An Existing Contact
May I know is there any API support "Add To An Existing Contact"? Thanks.
QA Scorecard Data
Has anyone been able to fetch data related to QA scorecards? I am attempting to pull it into my database on the call it is scored against. Thanks in advance!
Desktop Presence Indicator
Is there a indicator light that works with Dialpad. I am looking at embrava but it doesn't appear to play. Is there an API that can be used?
Trying to get full history behind a text message conversation
I created a subscription to the SMS event API and have all text history in our data lake. What I am trying to do is pull the history behind a text thread. Ideally there would be a "Thread ID" where if you pulled the ID, it would show every inbound and outbound message ( Think conversation ). Is there anything in this dataset that would allow it. If not, how can I recreate the conversation?
Creaate Webhooks By Department
Please Is there a way I can crate webhook to recevied data whenever a tranaction occurs for each department separately?
Department Webhooks to receive Event Data
I would like to create event webhooks for each department to receive paylaod whenever a transaction occurs in the department. Is thsi possible?
Stats url for how long remains active?
Hi, I am using the stats of dialpad in a script and i would like to know for how long will the url returned will stay active to download the csv file?