Discussions
HALO Integration
Hello, Has anyone succesfully integrated with HALO ITSM for the call center feature in Dialpad?
Create contact via API
Hello. How can I set WORK and MOBILE phones for contact like I can do this from user interface? Is that possible? Thank you
Auto forward certain inbound calls to Voicemail
We are looking for a wall to send a couple clients to a VM as we only need the transcribed data. New to DP, so I have been poking around.
Call Recordings 404
Hello,
how can fetch all call history with name of dialer and participant and all the details
My goal is to get all call details
USER/GROUP
PARTICIPANT
DATE
TIME
TOTAL DURATION
How to Retrieve Information of Transferred User in 'recording' Event Payload?
I have a question regarding the payload of the "recording" event issued through a webhook after the completion of a call in an environment where automatic recording is set up for all calls, specifically in the scenario when using Talk's Pro license and receiving incoming calls from an external number to the company's representative number (or group number).
How can Send/Recive text sms with dailpad and list the conversation.
Note :- Chat refers to the process of communicating, interacting and/or exchanging messages with API.
How can i use chat functionality
Hi Team
Why i am getting "Invalid JSON syntax." when ever i am sending sms with \n, \r\n for breaking the line
I am getting this response
Why am i getting this "No access to text records, only stats"
I have added "message content export“ scope to the API key but still getting this message "No access to text records, only stats".