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Websocket not working in sandbox (The api key is not valid or does not have access to this subscription.)

Hello,

How non-admin OAUTH user get the callcenter name.

Hi.
I'm using dialpad API with OAUTH.

Call Routing via API response URL

Hi team,

Use Dialpad API To create a mass text website

Morning,

How can I get the shared contacts?

Hey there,
I doing a GET request to
https://dialpad.com/api/v2/contacts without providing owner_id and I get local contacts instead of SHARED CONTACTS.
Can anybody help me?

"was_recorded": false

When I run a Call -- Get, I'm unable to get a response that has anything referencing a recording sharelink ID. Every call I run a Call -- Get, it returns "was_recorded": false in the JSON, even though I can go find the recording from our call history.

Webhook timeout

Hello,

Screen Pop API "User Not In Experiement"

We are implementing screen-pop functionality using the API call, however we are running into an error. The API token has the screen pop scope applied, and the user has the option enabled in the app. I think these are the only settings we have access to.

Outbound MMS with text does not generate SMS event for text

We were testing MMS messages that include images and text, for inbound we do get one SMS event for each image as well as one for the text, for outbound we are only getting the SMS events for the images, the one for the text is missing.

User Call History

Hi there, I am wondering if it is possible to get all of the call history from a user. For example I have an old employee and I want to get the call history that they made for the past 6 months as a download file.