Discussions
Inquiry about API for retrieving call recording, call ID, agent email, and start time
Dear Dial Pad API Support Team,
Automated Text Messages
Our company wants to send text messages automatically after certain actions and triggers based on customer activity. We have a development team that can build API Keys, although we just need somewhere to start. We have tools like Zapier, Salesforce and HubSpot that we can use for this project if necessary.
How can i break line in order to send Sms with API
I want to send SMS like below.
Create Contact under Department
How do I create a contact under a department? The Create Contact has a "owner_id" field but it does not accept a department id. The "trunk_group" does not do anything.
When are agent status events triggered?
Hello,
Stats request for today failing
Changing "is_today" to true is resulting in the following error:
why am i getting this i have provided all the post feild that are used to send requset
{
"error": {
"code": 400,
"errors": [
{
"domain": "global",
"message": "bad_request",
"reason": "badRequest"
}
],
"message": "bad_request"
}
}
Why is this comming?
The api key is not valid or does not have access to this subscription
This link is not working
how to set up a proxy
I want to be able to write functions for dialpad without messing with the production is there a way to set up a proxy dialpad to see if added functions can be tested before messing with production