API Reference

Operator -- Add

post
https://dialpad.com/api/v2/callcenters//operators

Adds an operator to a call center.

Warning

This API may result in the usage of call center licenses if required and available. If the licenses are required and not available the operation will fail. Licenses are required when adding an operator that does not have a call center license.

Added on October 2, 2020 for API v2.

Rate limit: 1200 per minute.

Path Params
int64
required

The call center's id.

Body Params
boolean | null
Defaults to true

Whether or not to keep phone numbers when switching to a support license.

Note: Phone numbers require additional number licenses under a support license.

string | null
enum
Defaults to agents

The type of license to assign to the new operator if a license is required. (agents or lite_support_agents). Defaults to agents

Allowed:
string | null
enum
Defaults to operator

The role the user should assume.

Allowed:
int64 | null
Defaults to 100

Skill level of the operator. Integer value in range 1 - 100. Default 100.

int64
required

The ID of the user.

Response

Updated about 1 month ago

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Updated about 1 month ago