API Reference

Activity Metrics

get
https://dialpad.com/api/v2/wfm/metrics/activity

Returns paginated, activity-level metrics for specified agents.

Rate limit: 1200 per minute.

Query Params
string

(optional) Comma-separated Dialpad user IDs of agents

string

(optional) Comma-separated email addresses of agents

string

Include the cursor returned in a previous request to get the next page of data

date-time
required

UTC ISO 8601 timestamp (exclusive, e.g., 2025-02-23T00:00:00Z)

date-time
required

UTC ISO 8601 timestamp (inclusive, e.g., 2025-02-17T00:00:00Z)

Response

Updated 4 months ago

Language
Credentials
Bearer
URL
Response 
Click Try It! to start a request and see the response here! Or choose an example:
application/json
Updated 4 months ago