API Reference

Call -- Assign Operator

post
https://dialpad.com/api/v2/call//assign

Assigns an operator to a call queued in a contact center. Only contact center calls are eligible for this operation. Currently, this endpoint supports assigning one operator per request. Added on May 2025 for API v2.

Rate limit: 12 per minute.

Path Params
int64
required

The call's id.

Body Params
operator_ids
array of int64s

Operator IDs to assign to or unassign from the Contact Center call. For assign operations, only assigned operators will be eligible to receive the call.

operator_ids
Response

Updated about 1 month ago

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Updated about 1 month ago