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Download the API Specification
accesscontrolpolicies
Access Control Policies -- Assign
post
Access Control Policies -- List Policies
get
Access Control Policies -- Create
post
Access Control Policies -- Delete
delete
Access Control Policies -- Get
get
Access Control Policies -- Update
patch
Access Control Policies -- List Assignments
get
Access Control Policies -- Unassign
post
app
App Settings -- GET
get
blockednumbers
Blocked Number -- Add
post
Blocked Number -- Get
get
Blocked Number -- Remove
post
Blocked Numbers -- List
get
call
Call -- Add Participant
post
Call -- Get
get
Call -- Assign Operator
post
Call -- Initiate IVR Call
post
Call -- Assigned Operators
get
Call -- List
get
Call -- Initiate via Ring
post
Call -- Transfer
post
Call -- Unpark
post
Call Actions -- Hang up
put
Call -- Unassign All Operators
post
Label -- Set
put
Call -- Unassign Operator
post
callback
Call Back -- Enqueue
post
Call Back -- Validate
post
callcenters
Call Centers -- List
get
Call Centers -- Create
post
Call Centers -- Delete
delete
Call Centers -- Get
get
Call Centers -- Update
patch
Call Centers -- Status
get
Operator -- Get Duty Status
get
Operator -- Update Duty Status
patch
Operator -- Get Skill Level
get
Operator -- Update Skill Level
patch
Operator -- Remove
delete
Operators -- List
get
Operator -- Add
post
calllabels
Label -- List
get
callreviewsharelink
Call Review Sharelink -- Create
post
Call Review Sharelink -- Delete
delete
Call Review Sharelink -- Get
get
Call Review Sharelink -- Update
put
callrouters
Call Router -- List
get
Call Router -- Create
post
Call Router -- Delete
delete
Call Router -- Get
get
Call Router -- Update
patch
Dialpad Number -- Assign
post
channels
Channel -- Delete
delete
Channel -- Get
get
Channel -- List
get
Channel -- Create
post
Member -- Remove
delete
Members -- List
get
Member -- Add
post
coachingteams
Coaching Team -- List Members
get
Coaching Team -- Add Member
post
Coaching Team -- Get
get
Coaching Team -- List
get
company
Company -- Get
get
Company -- Get SMS Opt-out List
get
conference
Meeting Room -- List
get
Meeting Summary -- List
get
contacts
Contact -- Delete
delete
Contact -- Get
get
Contact -- Update
patch
Contact -- List
get
Contact -- Create
post
Contact -- Create or Update
put
customivrs
Custom IVR -- Delete
delete
Custom IVR -- Assign
patch
Custom IVR -- Get
get
Custom IVR -- Create
post
Custom IVR -- Update
patch
departments
Departments-- Delete
delete
Department -- Get
get
Departments-- Update
patch
Department -- List
get
Departments-- Create
post
Operator -- Remove
delete
Operator -- List
get
Operator -- Add
post
faxline
Fax Line -- Assign
post
numbers
Dialpad Number -- Assign
post
Dialpad Number -- Auto-Assign
post
Dialpad Number -- Unassign
delete
Dialpad Number -- Get
get
Dialpad Number -- List
get
Dialpad Number -- Swap
post
Phone String -- Reformat
post
oauth2
Token -- Authorize
get
Token -- Deauthorize
post
Token -- Redeem
post
offices
Billing Plan -- Get
get
Call Centers -- List
get
Coaching Team -- List
get
Department -- List
get
Dialpad Number -- Assign
post
Dialpad Number -- Unassign
post
E911 Address -- Get
get
E911 Address -- Update
put
Licenses -- List Available
get
Off-Duty Status -- List
get
Office -- Get
get
Office -- List
get
Office -- POST Creates a secondary office.
post
Operator -- Remove
delete
Operator -- List
get
Operator -- Add
post
recordingsharelink
Recording Sharelink -- Create
post
Recording Sharelink -- Delete
delete
Recording Sharelink -- Get
get
Recording Sharelink -- Update
put
rooms
Dialpad Number -- Assign
post
Dialpad Number -- Unassign
post
Room -- Delete
delete
Room -- Get
get
Room -- Update
patch
Room -- List
get
Room -- Create
post
Room Phone -- Assign PIN
post
Room Phone -- Delete
delete
Room Phone -- Get
get
Room Phone -- List
get
schedulereports
Schedule reports -- Delete
delete
Schedule reports -- Get
get
Schedule reports -- Update
patch
Schedule reports -- List
get
schedule reports -- Create
post
sms
SMS -- Send
post
stats
Stats -- Get Result
get
Stats -- Initiate Processing
post
subscriptions
Agent Status -- List
get
Agent Status -- Create
post
Agent Status -- Delete
delete
Agent Status -- Get
get
Agent Status -- Update
patch
Call Event -- List
get
Call Event -- Create
post
Call Event -- Delete
delete
Call Event -- Get
get
Call Event -- Update
patch
Change Log -- List
get
Change Log -- Create
post
Change Log -- Delete
delete
Change Log -- Get
get
Change Log -- Update
patch
Contact Event -- List
get
Contact Event -- Create
post
Contact Event -- Delete
delete
Contact Event -- Get
get
Contact Event -- Update
patch
SMS Event -- List
get
SMS Event -- Create
post
SMS Event -- Delete
delete
SMS Event -- Get
get
SMS Event -- Update
patch
transcripts
Call Transcript -- Get
get
Call Transcript -- Get URL
get
userdevices
User Device -- Get
get
User Device -- List
get
users
Call -- Initiate
post
Call Recording -- Toggle
patch
Call VI -- Toggle
patch
Caller ID -- Get
get
Caller ID -- POST
post
Desk Phone -- Delete
delete
Desk Phone -- Get
get
Desk Phone -- List
get
Dialpad Number -- Assign
post
Dialpad Number -- Unassign
post
Do Not Disturb -- Toggle
patch
E911 Address -- Get
get
E911 Address -- Update
put
Persona -- List
get
Screen-pop -- Trigger
post
User -- Delete
delete
User -- Get
get
User -- Update
patch
User -- List
get
User -- Create
post
User -- Switch Office
patch
User Status -- Update
patch
webhooks
Webhook -- List
get
Webhook -- Create
post
Webhook -- Delete
delete
Webhook -- Get
get
Webhook -- Update
patch
websockets
Websocket -- List
get
Websocket -- Create
post
Websocket -- Delete
delete
Websocket -- Get
get
Websocket -- Update
patch
wfm
Activity Metrics
get
Agent Metrics
get
app
Use this API to fetch App Settings
